Session Details: Session 1016

The Implications of Knowledge Management and Organizational Learning on Innovation and Firm Performance

Track F

Date: Saturday, December 13, 2008


Time: 13:30 – 14:45

Common Ground

Room: MLT2

Kulwant Singh, National University of Singapore
Ravi Sarathy, Northeastern University

Title: Co-creating Knowledge for Innovation Advantage: A Strategic Necessity


  • Faisal Ahmed, Asia-Pacific Institute of Management, New Delhi, India
  • Dilip Kumar Banerjee, Asia-Pacific Institute of Management

The paper investigates the interplay of knowledge and technology as a guarantor of Innovation Advantage (IA) for the firms. The firm along with and its stakeholders is able to co-create knowledge which could enhance its ability to attain the much desired advantage in terms of innovation. Today’s competitive landscape requires the firm to position ‘innovation’ as an isostatic parameter of its competitiveness. The paper reviews the literatures of topical relevance and argues that innovation advantage is a strategic necessity for the firms and that it can be attained through rigorously following the mechanism of knowledge-co-creation. The paper presents a unique innovation advantage Matrix (IAM) to explain how firms can co-create knowledge and move toward attaining innovation advantage.

Title: Defining and Measuring Knowledge Capital in Healthcare


  • Sumathi Sundram, University of East Anglia
  • Miranda Mugford, University of East Anglia
  • Charles Normand, Trinity College Dublin

This paper reviews the literature on knowledge capital and presents a model for exploring the dimensions and measurement of knowledge capital in healthcare. Healthcare delivery and knowledge generation happens in tandem; hence strategic management of this joint production is critical for effective and quality healthcare delivery. Understanding the context is essential in developing a definition for knowledge capital in healthcare, as context determines the value added. In the changing global landscape of knowledge generation, strategies for performance and growth of organisations, national economy and global economy need to understand the impact of the entire spectrum of Knowledge capital. Finally the public international values of knowledge provide a challenge for both management and planning within any financial healthcare structure or single country.

Title: Innovations in Learning at High Performing Indian Organizations


  • Narendra Agrawal, Indian Institute of Management - Bangalore
  • Srinivasan Raghavan, Indian Institute of Management-Bangalore
  • Naresh Khatri, University of Missouri

The Indian economy has done exceedingly well post-liberalization. Various documented evidences suggest that organizations that have performed much better than the industry average seem to have superior learning and knowledge management (KM) processes. In this context, this paper examines the learning and KM processes in select high performing Indian organizations from different industries, using primary and secondary data. Based on the findings, the paper will identify the factors contributing to superior learning processes.

Title: Knowledge Evolution and Innovation Linkages in Firms: Insights from Indian State Owned Enterprises


  • Shubhabrata Basu, Indian Institute of Management Indore
  • Narasimham Ravichandran, Indian Institute of Management - Ahmedabad

In this proposal, we have investigated the probable linkages between a firm’s knowledge evolution process and innovation. We believe that the firm’s sustainability depends on its innovative value creation process. The later process in turn is dependent upon the human production functions as enunciated by Schumpeter. Human production function is the human knowledge function that facilitates the innovation. For the above purpose, we have used an exploratory case study on an India SOE that had successfully dealt with the environmental shifts post economic liberalization. Using an inductive process, we traced the evolution of knowledge in the firm and categorized it and then linked it with Innovation. We conclude by proposing two frameworks, that of knowledge evolution process and its linkages with innovation.

All Sessions in Track F...

Sat: 11:15 – 12:30
Session 1026: The Drivers and Implications of Organizational Innovation
Sat: 13:30 – 14:45
Session 1016: The Implications of Knowledge Management and Organizational Learning on Innovation and Firm Performance
Sun: 13:30 – 14:45
Session 1021: Alliances and Inter-organizational relationships in Emerging Economies
Sun: 15:00 – 16:15
Session 1023: International Expansion and Global Competitiveness

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